Privacy Policy

Our Commitment to Your Privacy

At EverSet Morgan Hill Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us when you request a quote, contact us, or use our services. This may include:

• Your name and contact information (phone number, email address, mailing address)
• Property details and project specifications
• Photos or descriptions you share about your project
• Payment information when you hire us for services
• Communication preferences and history of interactions with us

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages you visit. This helps us improve our website and understand how people use it.

How We Use Your Information

We use the information we collect for several purposes:

• To provide quotes and complete concrete work for your property
• To communicate with you about your project, appointments, and service updates
• To process payments and maintain business records
• To send you information about our services if you've agreed to receive it
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our business interests

We don't sell your personal information to third parties. We only share your information with service providers who help us run our business, like payment processors or scheduling tools, and only to the extent necessary for them to provide their services.

Quote Request Forms

When you fill out a quote request form on our website, the information goes through a secure third-party form service (Tally). Your form submissions are transmitted securely and are only accessible to authorized team members at EverSet Morgan Hill Concrete. We use this information solely to evaluate your project and provide you with an accurate quote.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but disabling them may affect some website features. We don't use cookies to personally identify you without your explicit consent.

Email and Text Communications

If you provide your email address or phone number, we may use it to send you information about your project, appointment reminders, or occasional updates about our services. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly. Please note that even if you opt out of marketing emails, we'll still send you important information about active projects or services you've requested.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. This includes using secure servers, encrypting sensitive data, and limiting employee access to personal information. However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your data, we can't guarantee absolute security.

How Long We Keep Your Information

We keep your personal information for as long as necessary to provide our services and comply with legal requirements. For customers, we typically retain project records and contact information for at least seven years for warranty purposes and tax compliance. If you've only requested a quote but didn't hire us, we'll keep your information for up to two years in case you decide to move forward with a project.

Your Privacy Rights

You have certain rights regarding your personal information:

• Access: You can request to see what personal information we have about you
• Correction: You can ask us to correct inaccurate information
• Deletion: You can request that we delete your information, subject to legal requirements
• Opt-out: You can opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information provided at the bottom of this page. We'll respond to your request within a reasonable timeframe.

Third-Party Links

Our website may contain links to other websites, such as social media platforms or supplier sites. We're not responsible for the privacy practices of these third-party sites. When you leave our website, we encourage you to read the privacy policies of any site you visit.

Children's Privacy

Our services are not intended for children under 18 years of age. We don't knowingly collect personal information from children. If you're a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

California Privacy Rights

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect and how we use it, the right to delete your information, and the right to opt out of the sale of your personal information. As noted earlier, we don't sell your personal information. To exercise your CCPA rights, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we'll update the date at the top of this page. If we make significant changes, we'll notify you by email or through a notice on our website. Your continued use of our services after changes are posted means you accept the updated policy.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: